Shipping Policy

Shipping Policy

We strongly recommend purchasing Route Package Protection for all your orders. Route offers protection for packages that are lost, damaged or stolen in accordance to their criteria. This insurance is automatically applied to every order and can only be removed by the customer before checkout.  Dashing Fashion Luxury is not responsible for packages once they are handed to the shipping carrier. This is why we partnered with the package insurance to offer an additional layer of assurance to our customers during these unfortunate circumstances. You can learn more about Route's insurance criteria here

We do not issue refunds on Route Package Protection once a package has been shipped as it a service provided during delivery. No exceptions.

 

Shipping and International Shipping

First Class Shipping takes and estimated 3-5 business days while Priority Shipping is 2-4 business days. Please note that processing times remain the same regardless of the shipping method selected at checkout. These dates are estimated by USPS and we cannot promise a date your order will be delivered. 

We do not offer express shipping. It is recommended to ask for the current processing time before you place your order if it is a time sensitive order. 

You will receive a shipping confirmation email with a tracking number once your order has been handed to the shipping carrier. 

If there has been no movement on your package or if it has been stuck on 'Pre-shipment'  after 7 business days, notify us so we are able to properly assist your order. Any notifications after 30 days cannot be assisted as it has exceeded the time frame.

 

Shipping and International Shipping

First Class Shipping takes and estimated 3-5 business days while Priority Shipping is 2-4 business days. Please note that processing times remain the same regardless of the shipping method selected at checkout. These dates are estimated by USPS and we cannot promise a date your order will be delivered. 

We do not offer express shipping. It is recommended to ask for the current processing time before you place your order if it is a time sensitive order. 

You will receive a shipping confirmation email with a tracking number once your order has been handed to the shipping carrier. 

If there has been no movement on your package or if it has been stuck on 'Pre-shipment'  after 7 business days, notify us so we are able to properly assist your order. Any notifications after 30 days cannot be assisted as it has exceeded the time frame.

 Dashing Fashion Luxury is not responsible for incorrect addresses. Orders are shipped to the address provided at checkout. If your confirmation email states a different address or if it needs editing, please email us at info@dashingfashionlux.com so we can update it in a timely manner. We are not responsible for packages once they are in transit or marked as 'delivered' by the carrier. 
All International orders are shipped via DHL only. This is to ensure that your package gets to you safely and securely. Shipping Rates range from $27 and up depending on the weight and destination of your package. You may check your shipping rate on the checkout page. Please allow 8-10 business days to receive your order.
Please be sure you are home to sign for the package. DHL will attempt to deliver a package more than once but eventually it will be sent back to us if you are not available to sign. There will then be a new charge to re-ship it back to you.
When my order was delivered I was charged a customs fee, why?
Custom fees are charged by your country and are not the responsibility of Dashing Fashion Luxury . Each country has different customs regulations. For more information please contact your local customs department before ordering.